Terms & Conditions

1 – Policy and Payment Disclaimer

Disclaimer

Premier Insurance Brokers intends to provide clear and concise information about various categories of insurance and allied policies. The content on the website is for informational purposes only—designed to help users understand and support the purchase of insurance plans. There is no intention or purpose of violating any intellectual property rights. All information posted on the website is subject to change and may be updated without prior notice.

The information provided is unbiased and accurate to the best of our ability. However, we are not responsible for any discrepancies in the data published on our website and assume no legal liability for the same.

This website acts as an intermediary and is not directly involved in the final transactions between customers and insurance providers.

Our platform allows customers to compare different insurance policies available in the UAE. By reviewing policy terms and conditions, customers can choose the policy best suited to their needs.

Premier Insurance Brokers does not recommend or endorse the suitability of any particular product. The decision to purchase an insurance product rests solely with the customer. Neither Premier Insurance Brokers nor the insurance provider is responsible for any purchase decision made by the customer through this website.

Premier Insurance Brokers, its insurance partners, and associated agents are not liable for any loss or damage arising from the use of information on this platform. Customers should use the information at their own discretion.

Customers should note that this website does not mediate disputes between the customer and a participating insurance provider regarding coverage issues, nor does it impose any refund obligations on service providers.

Any communication related to refunds or repayment clauses must be handled directly between the customer and the participating insurer. Premier Insurance Brokers has no obligation to assist in such matters.

It is important to understand that insurance is subject to market risks. Customers are advised to carefully read policy terms, conditions, and documents. We do not accept liability for any misunderstandings regarding the risks and limitations of insurance policies.

Governing Law and Dispute Resolution

The United Arab Emirates (UAE) is our country of domicile. Therefore, the terms and conditions shall be governed by and construed in accordance with UAE laws. Any disputes arising from this website shall be subject to the jurisdiction of the Dubai Courts.

2 – Data Security Disclaimers

Information Security

Premier Insurance Brokers is committed to complying with data protection laws. We implement security measures to ensure the confidentiality and integrity of personal information.

All personal data supplied by customers will be treated with the utmost confidence and stored securely in our data systems or those of our insurance partners. Information will not be shared with third parties unless required by law.

We use technical safeguards to ensure the security of the personal information we process, maintaining its confidentiality and integrity.

We retain customer personal data only for as long as necessary to maintain our relationship and fulfill legal or regulatory obligations.

Data Storage and Retention

We store personal data for the following purposes:

  • Reviewing and processing insurance claims.
  • Preventing fraud, money laundering, or legal violations.
  • Performing administrative activities related to our services.
  • Complying with legal obligations and regulatory requirements.

Data Collection

We may request personal details such as body mass index (BMI), medical history, financial information, and lifestyle activities. These details vary based on the type of insurance and are collected for policy issuance and claims processing.

Failure to provide accurate information may delay or prevent claim fulfillment. Customers will be informed about required disclosures and the consequences of non-disclosure.

Occasionally, we may collect personal information from regulatory sources, such as government bodies or public verification records, in compliance with legal requirements.

3 – Payment Disclaimers

Premier Insurance Brokers provides users with access to insurance-related information, including policy comparisons and details.

By using this website and submitting personal details, users consent to receive information about available insurance services.

  • Minors under 18 years of age are prohibited from registering on this website or making transactions.
  • Payment details submitted on the website will be transmitted securely to our payment provider.
  • The cardholder must retain a copy of transaction records and adhere to merchant policies.
  • We accept online payments via Visa and MasterCard in AED.
  • Credit/debit card details and financial passwords are NOT stored or shared with third parties.

Refunds

Refunds will be processed through the original mode of payment. If a transaction error occurs, a refund will be issued to the same card used for the purchase.

Policy Cancellation

In case of policy cancellation, any applied discounts will not be refunded. If a policyholder has made a claim, they will not be eligible for a refund.

4 – Money Laundering and Terrorist Financing

Anti-Money Laundering (AML/CFT) Compliance

Premier Insurance Brokers adheres to the Anti-Money Laundering (AML) regulations set by the Central Bank of the United Arab Emirates (CBUAE).

Key AML/CFT Policy Objectives:

  • Preventing our services from being misused for money laundering or terrorist financing.
  • Establishing robust AML procedures and controls within our operations.
  • Ensuring compliance with UAE AML laws and regulations.
  • Assisting law enforcement agencies in investigating financial crimes.
  • Defining AML compliance standards for our employees.
  • Protecting the company’s reputation and fulfilling our social responsibilities.

Know Your Customer (KYC) and AML Compliance Measures

To comply with AML guidelines, we implement the following verification processes:

Reporting any suspicious transactions to relevant authorities.

  • Identifying customers by collecting full name, identification number, residential address, phone number, date of birth, and nationality.
  • Verifying the identity of customers using reliable, independent sources and maintaining records.
  • Identifying and verifying payees before making transactions such as surrendering life insurance policies or refunding premiums.
  • Avoiding cash payments for large transactions.
  • Collecting customer information regarding the purpose and intended nature of business relationships.
  • Scrutinizing transactions to ensure consistency with customer profiles.
  • Paying special attention to unusual or suspicious transactions.
  • Periodically reviewing customer identification information to keep it up-to-date.
  • Implementing additional due diligence for high-risk customers, such as Politically Exposed Persons (PEPs).
  • Reporting any suspicious transactions to relevant authorities.

For any inquiries, please contact us at info@premierib.com.