Claim is a demand made by the insured, or the insured’s beneficiary, for payment of the benefits as provided by the policy.

Insurable Interest is the interest in property such that loss or destruction of the property could cause a financial loss. Insurance interest also exists where an omission or negligence or an accident at one’s place that brings about suffering or damage to a third party that can be assessed in monetary terms. There cannot be insurance without an insurable interest.

Claim is a demand made by the insured, or the insured’s beneficiary, for payment of the benefits as provided by the policy. Orient Insurance provides fair and quick settlement of insurance claims.

Accidental Death Benefit – In a life insurance policy, benefit in addition to the death benefit paid to the beneficiary, should death occur due to an accident. Accidental Benefits can also be extended to cover non-death benefits such as total or partial disability either permanent or temporary. There can be certain exclusions as well as time and age limits.

Indemnity is the basic purpose of insurance. It is the restoration to the victim of a loss by payment, repair or replacement in accordance with the terms and conditions of the policy purchased by the insured.

Risk Management is the Management of the pure risks to which a company might be subject. It involves analysing all exposures to the possibility of loss and determining how to handle these exposures through practices such as avoiding the risk, retaining the risk, reducing the risk, or transferring the risk, usually by insurance. Orient Insurance provides Risk Management Services to its customers.

Employers Liability Insurance is the coverage against common law liability of an employer for accidents to employees, as distinguished from liability imposed by a workmen’s compensation law. Workmen’s Compensation Insurance seeks to cover the employer against his liability towards his employees for any accident or specified illnesses incurred during the course of employment. Orient Insurance can offer both these insurances as a single package to provide comprehensive coverage to the employer.

Deductible is the amount of loss that the insured pays before the insurance kicks in.

Aggregate Limit usually refers to liability insurance and indicates the amount of coverage that the insured has under the contract for a specific period of time, usually the contract period, no matter how many separate accidents might occur

Complaints can be registered through our website.

Steps to follow :

Click on Contact us

Select complaints as the option and describe the compliant

Submit the compliant

Our team will revert with a response within 3 working days

Overall closure of the complaint is expected within 7 working days Click here to know more details

Note : if you are still dissatisfied, you have a right to refer your complaint to the Regulator.

Website : https://ia.gov.ae/en/ia/contact-us

Email : Customer.Service@ia.gov.ae

Call Center : 800(IAUAE)42823

Fax : 025572111

Personal Lines are insurance for individuals and families, such as private-passenger motor and homeowners’ insurance

We’ll send you a renewal notice prior to the policy expiration. You can review and renew your policy online or with the help of one of our agents.